Contact Us - EcoFlow


Customer Support Line:

  • +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST) 
  • Online Service Mon-Fri 10 am-6 pm (EST)

For order, technical, and customer support inquiries:

  • (For all customers and Kickstarter Backers)
  • (For customers locate in Japan)

Order & Payment on 



Wholesale, Distribution, International Sales Inquiries & Enterprise

  • (North America)
  • (Europe)
  • (Middle East, Australia & Other Countries)

For News, Media, and Events Collaboration


For Social Media Content Partners Collaboration


For YouTube,Tiktok Influencers Collaboration


Company name: Ecoflow Technology Inc.

EIN: 82-1942544

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EcoCredits Program
Become a member to earn EcoCredits and exclusive rewards every time you shop!
EcoCredits Monthly Madness
Monthly Thrills, Epic Rewards Only for a Limited Time!
Happening every fourth Thursday and Friday of the month.
How to Earn EcoCredits
Register and Subscribe
1000 EcoCredits
Join us and subscribe to the EcoFlow newsletter.
1 EcoCredit for every $1 spent
Earn every time you order.
1000 EcoCredits
Register your product information for warranty, and you can get 1000 points for each registered product.
1000 EcoCredits
Adding your details, like your birthday.
Get Rewards
100 EcoCredits
200 EcoCredits
500 EcoCredits
1000 EcoCredits
2000 EcoCredits
4000 EcoCredits
EcoFlow Caps
2949 EcoCredits
EcoFlow Waterproof Picnic Blanket
3949 EcoCredits
EcoFlow Camping Light
5449 EcoCredits
EcoFlow DELTA Pro Bag
6949 EcoCredits
EcoFlow Camping Chair
7449 EcoCredits
EcoCredits Day
Highlights of the EcoCredits Day event:
48-hour member-only discounts
Redeem coupons and gifts with
half-EcoCredits: limited availability!
More discounts are waiting for you to explore!
Never miss another sale or promo!
// // Temeporary Work around for this issue, just to support 30 Oct live stream only